Privacy Policy

Privacy Policy

Last updated: June 2026

This Privacy Policy describes how dragonUGC ("we", "us", or "our"), located at Dallas Road, Lancaster, LA1 1TP, United Kingdom, collects, uses, and shares information about you when you visit or make a purchase from our store.

1. Information We Collect

We collect information you provide directly to us, such as your name, email address, postal address, phone number, and payment information when you place an order. We also automatically collect certain information about your device and how you interact with our site, including IP address, browser type, pages viewed, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your orders, products, and services
  • Send you marketing communications (where you have opted in)
  • Improve and personalise your shopping experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our store (e.g., payment processors, shipping carriers), subject to confidentiality agreements. We may also disclose information where required by law.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. You can control cookies through your browser settings.

5. Your Rights (UK GDPR)

Under UK GDPR, you have the right to access, correct, or delete your personal data, object to processing, and request data portability. To exercise these rights, please contact us at:

dragonUGC
Dallas Road, Lancaster, LA1 1TP, United Kingdom
Phone: +447481794304

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
dragonUGC
Dallas Road, Lancaster, LA1 1TP, United Kingdom
Phone: +447481794304